Category: Microsoft

  • How to fix a Nokia Lumia that won’t start up

    How to fix a Nokia Lumia that won’t start up

    I thought I was going to need to buy a new phone at the weekend when my Nokia Lumia 925 got stuck in a reboot loop, showing the turning cogs followed by the Nokia logo, followed by the cogs, followed by the Nokia logo ad nauseam. Fortunately with the help of the Nokia Software Updater…

  • How to insert a OneNote note into an Outlook meeting

    How to insert a OneNote note into an Outlook meeting

    There are plenty of guides and information on how to add notes from an Outlook meeting into OneNote, but what if you want to do it the other way around and put a OneNote note into an Outlook meeting invitation? Here’s how you do it. Here I have an appointment for what we’re having for…

  • Onenote can’t start – error code 0x17

    Onenote can’t start – error code 0x17

    When trying to open Onenote you may see the error: Onenote can’t start – error code 0x17. The message will tell you that there’s not enough free disk space, or because ‘we don’t have permission to write to files in your user settings folder’ and follows up with the usual ‘contact your system administrator’. What if…

  • How to change the From address in Office 365 web app

    How to change the From address in Office 365 web app

    It may not be immediately obvious how to get to the ‘From’ field in Office 365 webmail so you can send as another account or distribution group you have access to, but here’s how to do it.   Open a new email and, if it’s not there already, add the From field by clicking the…

  • Windows couldn’t be activated – DNS name does not exist – how to fix it

    Windows couldn’t be activated – DNS name does not exist – how to fix it

    On Windows 7, 8 and Server 2012 you may see this error when trying to activate Windows. ‘Windows couldn’t be activated. Error code 0x8007232B’. Error description: DNS name does not exist.’ It seems that this is absolutely nothing to do with DNS, and the usual tricks of flushing the DNS cache with ipconfig /flushdns doesn’t…

  • Error 1310 writing to config.msi

    Error 1310 writing to config.msi

    ‘Error 1310 writing to config.msi’. I’ve seen this quite a few times now and thought I ought to share it for anyone struggling to fix the problem. When uninstalling (possibly also installing or repairing although I haven’t come across those instances) a program on Windows, you may see ‘Error 1310. Error writing to file C:\Config.Msi’ with…

  • Error code: MapiExceptionBusy: Unable to unmount database

    Today I had an Exchange 2007 server with some problems. Some users were ok, others weren’t. There were various errors in the eventlog about activesync so I did an IISreset. There were some other errors about the Exchange Transport Service so I restarted that but as more reports came in from the users it became…

  • Whitelisting email addresses in Exchange 2010 anti-spam

    If you have to whitelist an email address in Exchange 2010 antispam, either as part of SBS 2011, on an edge transport server, or any server with the edge transport server role installed, there seems to be nowhere to do it. A simple solution is to use a transport rule to set the SCL (spam…