When trying to open Onenote you may see the error: Onenote can’t start – error code 0x17.
The message will tell you that there’s not enough free disk space, or because ‘we don’t have permission to write to files in your user settings folder’ and follows up with the usual ‘contact your system administrator’.
What if that’s you?
Well the first reason – not enough disk space – is unlikely otherwise Windows would have told you about it, and you’d probably have noticed before now anyway.
The second is closer to the truth, as the cause is likely to be a corrupt or locked Onenote cache file.
To fix the problem, simply navigate to %appdata%\Local\Microsoft\OneNote\15.0 (replace 15.0 with 14.0 if you have OneNote 2010, or 12.0 if it’s 2007) and delete the ‘OneNoteOfflineCache.onecache’ file.
Once done, open Onenote again and it should start up properly this time.
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Thanks ////Thanks…its worked
Gracias! It works 🙂
My co-worker had this issue; the same error message, but it didn’t show an error code. Deleting the “.onecache” file didn’t help, but did help lead to his fix. He didn’t have access to: .\AppData\Local\Temp\OneNoteRuntimeCache\
Once he took ownership (we have admin rights), it resolved his issue.
6 years after your solution is always ok.I have deleted the file OneNoteOfflineCache.onecache and onnote can reboot normally. thank you !!!
Thank you!!